Welcome to Thogapola.lk, the dedicated online wholesale marketplace for Sri Lanka.

At Thogapola.lk, accessible from https://thogapola.lk, one of our main priorities is the privacy of our visitors and registered business clients. This Privacy Policy document contains types of information that is collected and recorded by Thogapola.lk and how we use it.

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on Thogapola.lk. This policy is not applicable to any information collected offline or via channels other than this website.

1. Use by Business Entities Only (Wholesale B2B)

Please note that Thogapola.lk is a dedicated wholesale B2B (Business-to-Business) platform. Our services are intended solely for registered business entities (such as retailers, distributors, and corporate buyers) and not for individual retail consumers. By registering for an account, you represent that you are a authorized representative of a legitimate business entity.

2. Information We Collect

When you interact with Thogapola.lk, we collect information necessary to facilitate wholesale transactions. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your information.

  • Registration Data (Account Holders): When you register for an account to browse wholesale pricing and place orders, we may ask for information including, but not limited to:

    • Full Name of the contact person/business owner

    • Registered Company/Business Name

    • Business Address

    • Shipping Address (must be a valid physical address in Sri Lanka)

    • Contact Email Address

    • Business Telephone/Mobile Number

    • Business Registration Number (BRN) or Tax ID (optional, but may be requested for large-scale wholesale verification)

  • Communication Data: If you contact us directly via the website form, email, or telephone for support or inquiries, we may receive additional information such as your name, business details, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

  • Transaction Data: When a business places an order, we collect information related to that transaction, including products purchased, quantities, prices, payment details (processed securely by our payment gateway), and shipping information.

3. How We Use Your Information

As a wholesale B2B marketplace, we use the information we collect to operate and manage the platform and facilitate bulk transactions within Sri Lanka. We use this information to:

  • Platform Operations: Provide, operate, and maintain the Thogapola.lk marketplace.

  • Wholesale Verification: Verify the business status of account registrants to ensure access to wholesale pricing is granted only to legitimate business entities.

  • Order Fulfillment: Process orders, manage logistics, and coordinate with our shipping partner for island-wide delivery.

  • Business Support: Communicate with you for customer service, provides updates on order status, and respond to business inquiries.

  • Improvement & Personalization: Analyze how you and other business clients use our website to improve functionality, expand our wholesale product offerings, and personalize the B2B purchasing experience.

  • Marketing & Promotions: Send relevant business communications, including emails regarding new product trends, wholesale deals, and promotional offers. You can opt-out of marketing communications at any time.

  • Security & Fraud Prevention: Identify, prevent, and mitigate fraudulent activities or security breaches.

4. Data Storage and Local Jurisdiction

Thogapola.lk is a business incorporated and operating under the laws of Sri Lanka. All personal and business data collected via Thogapola.lk is stored and processed securely. Any data transfer, storage, and processing of data will be done in accordance with best practices for data security and in compliance with prevailing Sri Lankan regulations regarding electronic information.

5. Log Files

Thogapola.lk follows a standard procedure of using log files. These files log visitors when they visit websites. This is a standard practice for web hosting companies and is part of their hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information to better understand our business client base in Sri Lanka.

 

6. Cookies and Web Beacons

Like most interactive websites, Thogapola.lk uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

This allows us to, for example:

  • Keep your business logged in during a purchasing session.

  • Remember your wholesale cart contents.

  • Personalize product recommendations based on your business purchasing history.

7. Google Analytics

We may use Google Analytics, a third-party service, to track and report website traffic to Thogapola.lk. Google utilizes the data collected to track and examine the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can learn more about how Google collects and uses your data here: https://policies.google.com/technologies/ads

8. Third-Party Sharing and Links

Thogapola.lk’s Privacy Policy does not apply to other advertisers or websites linked from our site. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers or websites for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

  • Payment Gateways: For payment processing, your payment details (e.g., credit card number) are transmitted directly to a secure third-party payment gateway and are not stored by Thogapola.lk. These partners adhere to strict security standards.

  • Shipping Partners: We share your business name and shipping address with our designated shipping partner only for the purpose of order fulfillment within Sri Lanka.

9. Managing Your Information

You can review and update your business account information at any time by logging into your account dashboard. If you wish to correct any other personal or business data we hold, or if you wish to request the deletion of your business account and associated data, please contact our support team.

10. Children’s Privacy

Thogapola.lk is a B2B platform intended for use by legally incorporated businesses. We do not knowingly collect or maintain Personal Identifiable Information from individuals under the age of 18. Our registration process is designed for business entities, and we reserve the right to verify business status. If you have reason to believe that a minor has provided us with personal information through our B2B account registration, please contact us immediately, and we will take necessary steps to remove that information from our records.

Company
Electronic Information Technology Park(EIT Park)

No. 45, Veralupitiya Road, Avissawella.

hello@thogapola.com